Posted on August 27th, 2008 by Jeff Faller
User Experience
I just read this wonderful post over at the Google Blog regarding how they run their user “experiments”, (Original Post) and it reminded me of what a moving target that web usability still is. What do I mean by “still”? Well, to be truthful, while there are a lot of metrics floating around, and we’re constantly pulling in knowledge from related sources, usability and the web is still in its formative stages. Read more »
Filed under: Blogroll, News, User Experience | No Comments »
Posted on August 26th, 2008 by Jeff Faller
User Experience
Well I’ve decided that it’s about time to start a discourse over a topic that’s very near and dear to my heart: Designing for a UI (User Interface).
The idea here of course is to get some feed back, and outside opinion, regarding what’s important to Verio’s client base. While this blog is going to take on the aspect of a less formal post, it is meant to get you folks thinking about design, and how, in your experience it pertains to a solid UI product.
As with anyone who’s been in a web-related industry for even a short amount of time, it’s very difficult (and rather short-sighted IMHO) to claim that you “know it all”. I’m quite the opposite actually, the longer I’ve been in this industry the more I realize that things change too quickly for me to claim that I have a handle on even the small portion of what I’m actually knowledgeable in. So armed with this insight, I’d like you to read this (and the next few entries that I have planned) with the full intent of telling me what is important and what’s not important in terms of your needs and experiences. Read more »
Filed under: AB, Autobahn, SaaS, Signature | No Comments »
Posted on March 31st, 2008 by Jeff Faller
Labs Survey
Hello,
We would like your help in collecting some feedback regarding Email attachments. There are only a few questions and it won’t take but a moment of your time.
Just click on the following link and you’ll be taken to our survey page.
Click Here to take the Email Attachment survey.
Don’t forget to click on the ‘Done>>‘ link at the end of the survey in order to submit it. You will then be taken back to Verio Labs.
Your help and patronage is greatly appreciated.
Thank you!
Filed under: Survey | No Comments »
Posted on March 20th, 2008 by Jeff Faller
Hi all,
Well it’s been awhile since the Signature 4.0 release and I’m sure a few of you are wondering what you might be able to hand to your clients in order better illustrate the highlights and features of the new control panel. This freestanding Flash document can be posted or even handed out to your end-users in order to better educate them on the new Signature interface. As we all know, the happier (more educated) they are, the happier we are. 
For our Retail Customers click the link below:
http://labs.verio.net/Verio_Customer.zip
For our Reseller Customers click on the link below:
http://labs.verio.net/Generic_Customer.zip
Instructions: Click on the link above. You will be prompted to “open with” or “save to disc” (download ) the compressed (.zip) file. Download (save to disc) it to your local hard drive. (The file is roughly 19 mb is size, so it might take a while via http) Uncompress it and, making sure all of the documents are in the same directory, point your browser to the index.html file. That should be it. If you have any problems please leave a comment below.
*Note, this will require the Flash Player plugin, which ships with most major browsers. Or which you can download here: Get Flash Player
Filed under: News, Signature | No Comments »
Posted on February 29th, 2008 by Jeff Faller
User Experience
As some of you are undoubtedly aware, we’ve attempted to do a few different things with our release of the Signature 4 control panel. One of those “things” is allowing the user the ability to customize their workspace. While the initial thrust of this effort was aimed at our resellers, and has been termed “re-branding”, it is, in essence, simply the option for the end user to manipulate their UI (user interface) to better suit their work habits. But what I’m mainly interested in here, is how you, our customer, might interact with the CSS. Read more »
Filed under: News, Signature | No Comments »
Posted on February 28th, 2008 by Jeff Faller
User Experience
SaaS, or Software as a Service, is not a new idea, generally speaking. But it is an intriguing idea, one that is gaining steadily in popularity and use. Read more »
Filed under: SaaS | No Comments »
Posted on January 3rd, 2008 by Jeff Faller
Earlier we spoke about revisiting the Domain Management user interface on Autobahn. As part of that effort we ran a small survey in order to find out what functionality you thought was most important to properly manage your domain names. Read more »
Filed under: Autobahn | 3 Comments »
Posted on October 19th, 2007 by Ken Maier
Signature 4.0 has been released and we wanted to thank all of you for your help. Your testing and feedback was immensely helpful!
Filed under: News | 1 Comment »
Posted on October 17th, 2007 by Ken Maier
Want to take your e-commerce sales to the next level? Verio is hosting a “Selling Online” Webcast at 2:00 pm EST on October 25th.
Attend the Verio “Selling Online” Webcast on October 25th at 2:00 pm EST to learn:
- When is the right time to sell online?
- What do you need to securely collect money or sell your products online:
- How to get started with online selling
- How to add a shopping cart
- How to process credit card securely
- Ways to add e-commerce to your website
- Available resources
Click here to register for this webcast. Once you register, you will receive the login information to join the webcast.
We hope you will be able to join us October 25th at 2:00 pm EST to take advantage of this opportunity to grow your business online.
Filed under: News | 1 Comment »
Posted on September 19th, 2007 by Ken Maier
Verio announced today a worldwide partnership with GlobalSign. This partnership will enable Verio to provide GlobalSign SSL products to our customers, as well as use GlobalSign’s SSL certificates in our own Web infrastructure and servers.
More information about this partnership can be found on this release or by visiting GlobalSign’s website.
Filed under: News | 5 Comments »